Frequently Asked Questions
Everything you need to know about your Lingerie Living experience.
How do I find my perfect fit?
We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend sizing up for comfort, or you can contact our fit specialists for a personalized consultation.
What is your return policy for intimate apparel?
For hygiene reasons, we only accept returns on items that are unworn, unwashed, and have all original tags and hygienic liners intact. Returns must be initiated within 30 days of delivery.
How should I care for my delicate lingerie?
To preserve the life of your lace and silk pieces, we recommend hand washing in cold water with a gentle detergent and laying flat to dry. Avoid machine washing and tumble drying.
Is your packaging discreet?
Yes, all Lingerie Living orders are shipped in plain, unbranded outer packaging to ensure your privacy and a secure delivery.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Klarna and Afterpay.